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Privacy Policy

​Last updated: 24/03/2026

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Your privacy matters, and I keep things simple and transparent when it comes to your data. This policy explains how your information is collected, used, and stored when you use this website or services through Ru The Dog Trainer.

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1.  Who We Are

Ru The Dog Trainer is a behavioural dog training service operating in London and surrounding areas.

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If you have any questions about this policy, you can contact:

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2.  What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Address (if required for home visits)

  • Information about your dog (behaviour, history, health where relevant)

  • Any information you provide through contact forms or enquiries

 

We may also collect limited technical data such as IP address and website usage through cookies.

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3.  How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Provide dog training services

  • Arrange and manage appointments

  • Send relevant information about your booking

  • Improve our services and website

 

We do not sell or share your personal data with third parties for marketing purposes.

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4.  Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you contact us or opt in to communication

  • Contract – to deliver training services you have requested

  • Legitimate interests – to improve services and manage the business

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5.  How Your Data Is Stored

Your data is stored securely and only kept for as long as necessary to provide services or meet legal obligations.

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We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

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6.  Sharing Your Information

We may share your information only when necessary, such as:

  • With service providers (e.g. booking systems or payment platforms)

  • If required by law

 

We will never sell your data.

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7.  Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

 

To exercise these rights, please contact us using the details above.

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8.  Cookies

Our website may use cookies to improve your browsing experience. You can control or disable cookies through your browser settings.

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9.  Third Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

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10.  Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

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